how to clear browser cache on your computer or MacBook

First, try hard refreshing the page. It often breaks loose whatever is keeping it stuck. Use these shortcuts:

• On Windows: CTRL + F5
• On Mac: Command + Shift + R

We also suggest you fully refresh your cache and clear your cookies.

Here are a few resources that will show you:

• Here’s an article on how to do it if you are using Google Chrome
• Here’s an article on how to do it if you are using Safari on a MacBook
• Here’s an article on how to do it if you are using Firefox